Industry-Specific Managed Services and Workflow Automation
EOX Vantage does not offer generic back-office support. Every engagement is built around the workflows, systems, and compliance requirements of the industry it serves.
Insurance
Managed services for carriers, MGAs, agencies, and TPAs.
What we handle
- Commercial lines: trucking, property, BOP, liability, construction, and specialty insurance
- Personal lines: homeowners, auto, and umbrella
- Healthcare insurance: medical professional liability, malpractice, and tail coverage
- Full policy lifecycle: submissions through renewals, endorsements, and audits
- Claims support: FNOL intake, data maintenance, and loss run reporting
A specialty insurance brokerage reduced policy processing from 20 days to 5 minutes and cut operating costs by 90%.
Healthcare Insurance
Back-office support for healthcare insurance MGAs and specialty programs.
What we handle
- Medical professional liability and malpractice insurance
- Tail coverage processing and extended reporting period administration
- D&O, E&O, umbrella, and excess liability insurance
- Submission intake, policy issuance, endorsements, and renewals
- Compliance documentation and audit support
Transportation
Managed services for delivery networks, trucking, and logistics operations.
What we handle
- Driver onboarding and DOT compliance management
- Fleet insurance administration and COI processing
- Real-time compliance dashboards and automated alerts
- Safety workflow automation and incident tracking
- Back-office processing, reporting, and finance support
The delivery network of the world's largest online retailer onboarded 1,000+ drivers at launch with zero compliance breaches, scalable to 20,000+ drivers.
Manufacturing
Back-office outsourcing for mid-sized manufacturers and supply chain operations.
What we handle
- Data entry, order management, and document processing
- Accounts payable and accounts receivable
- Invoice processing, bank reconciliations, and PO management
- Vendor and supplier data management
- KPI reporting and ERP data entry
Retail and E-Commerce
Back-office and order management support for catalog, direct, and e-commerce retailers.
What we handle
- E-commerce order entry, processing, and order management
- Returns and exchange processing
- Customer inquiry handling and issue resolution
- Automated order status notifications and customer communications
- Retail reporting, analytics, and peak-season surge capacity
A mid-sized catalog retailer cut order turnaround to under 24 hours, lifted fulfillment accuracy to 99%, and reduced post-order support calls by 50%.
Non-Profit
Managed services and finance outsourcing for mission-driven organizations.
What we handle
- Accounts payable and accounts receivable
- Invoice processing, bank reconciliations, and PO management
- Donor data management and program operations support
- Case management data entry and tracking
- Grant administration and fund accounting support
Easterseals, serving 9,000+ individuals across 100+ locations, cleared a major finance backlog within weeks of engagement.
Didn't see your industry? We have you covered.
Our operational managed services and workflow automation model adapts to any organization that needs expert back-office support without the overhead of building an in-house team. Tell us what you do and we will show you what we can take off your plate.
Schedule a Discovery Call