EOX-hibit Weekly: Providing Insights and perspectives from the Forefront of Technology
Fewer Errors, Faster Servicing
Policy servicing creates risk when manual handling leads to missed details, incorrect forms, mismatched premiums, incomplete endorsements, or late notices. Taruvi reduces exposure by automating document ingestion, applying rules-driven workflows, and running AI-powered checks that compare key fields against expected values and requirements. When discrepancies appear, they’re flagged early—before a policy is delivered, or an error becomes an E&O concern. EOX specialists then step in to resolve the exceptions, coordinate carrier follow-ups, and ensure complex transactions are handled correctly. Routine requests flow through faster, while nuanced changes still get experienced oversight. With role-based dashboards, managers can track endorsement turnaround, pending items, and exception volume in real time, improving staffing decisions and reducing surprises. The result is a servicing operation that is both faster and more defensible—combining automation for scale with human expertise for accuracy.
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Inside EOX: Insights from our Team



