EOX Vantage was founded in 2004 on a simple idea: that businesses should be able to access expert operational support without building expensive in-house teams. Over twenty years, that belief drove us to build Taruvi, our workflow automation platform, and TaruviBase, our developer-facing backend platform — so the teams we field are not just experienced. They are technology-enabled in ways no generalist BPO provider can match.
Today EOX operates across three continents, processing more than 250,000 transactions every month — still investor-free.
Global footprint
Home to EOX Vantage's executive team, client services leadership, U.S.-based voice support, and sales operations. Our downtown Cleveland headquarters opened in 2023. Named Best Large IT Services Company at the Greater Cleveland Partnership's Best of Tech Awards.
EOX Vantage's largest delivery center. Handles back-office processing, technology and workflow automation support, and managed services operations across insurance, transportation, finance and accounting, and other verticals.
Expanded delivery capacity supporting high-volume back-office processing and managed services operations, providing 24/7 coverage alongside the Bangalore delivery center.
Twenty years in the making
Founded as Vantage Agora in Cleveland, Ohio. Investor-free from day one, built on the belief that operational expertise is the competitive advantage, not outside capital.
Began developing AI and workflow automation capabilities alongside managed services. Expanded delivery operations to Bangalore, India.
Established a strategic partnership with Vertafore — the beginning of a 15+ year relationship that makes EOX Vantage one of the most experienced Vertafore-specialist managed services providers in the insurance industry.
Launched our first workflow automation platform, enhancing managed services with real-time operational visibility. The foundation of what became Taruvi.
Expanded our international client base across North America, Europe, and Asia, growing EOX Vantage's global reach beyond its founding U.S. market.
New downtown Cleveland headquarters opened. Recognized as one of the largest minority-owned businesses in Northeast Ohio by the Greater Cleveland Partnership.
Named Best Large IT Services Company at the Greater Cleveland Partnership's Best of Tech Awards. Mangalore delivery center expanded. Continued leadership investment to support global growth.
500+ specialists across three continents. 250K+ transactions per month. More than 50 clients across insurance, healthcare, transportation, manufacturing, retail, and non-profit. Still investor-free.
Built different on purpose
Our managed services teams are trained, certified, and built for the specific industry they serve. CPCU and AINS certifications for insurance. Line-specific specialists for commercial trucking, healthcare, manufacturing, and other complex verticals. Generalist BPO processing is not what we do.
The engagements that work best are the ones where EOX Vantage operates as a genuine extension of the client's team, not a vendor managing a task list. We align to your systems, your SLAs, and your standards. The longer we work together, the better it gets.
Taruvi workflow automation is layered into every engagement over time. Your cost per transaction goes down as the engagement matures — without you having to do anything differently. Getting more efficient is built into how we work, not sold as an upgrade.
Certified, compliant, and audit-ready
The team
The people who set the direction, build the platform, and stand behind every engagement.
Sudhir Achar
Chief Executive Officer
Mehul Kenia
VP of Technology
Yuvaraj Selvaraj
Sr. Director of Product
Stephen Taylor
VP, Human Resources
Mikayla Goode
Manager, Client Services
Irani Crispim
Manager, HR & Finance