EOX-hibit Weekly: Providing Insights and Perspectives from the Forefront of Technology
Perfectly Balancing Efficiency and Empathy with AI
Balancing efficiency and personal touch in customer service can often be a tightrope walk for insurance providers. EOX Vantage’s platform, Taruvi, leverages AI-powered services alongside human expertise to elegantly balance this equation. Then, AI-based chatbots can manage routine queries, providing customers with instant responses around the clock, while expert human client service is assigned for more complex inquiries. This blend ensures that while customers enjoy speedy service, no amount of empathy and personal touch is compromised. Therefore, insurers not only achieve top-tier customer service efficiency but also build stronger relationships, fostering higher customer satisfaction, loyalty, and long-term retention. It’s the seamless fusion of technology and the human element that propels customer service to greater heights.
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4 Steps to Address the Disconnect Between Programs and Fundraising
One of the most dysfunctional parts of fundraising parts of fundraising in a nonprofit is the lack of knowledge the fundraising team has about their own organization’s programs.
4 Steps to Address the Disconnect Between Programs and Fundraising
One of the most dysfunctional parts of fundraising in a nonprofit is the lack of knowledge the fundraising team has about their own organization’s programs.
OpenAI Unveils More Advanced Model as Race with Google Heats Up
OpenAI is rolling out a new AI model called GPT-5.2, weeks after Google introduced Gemini 3.
Inside EOX: Insights from our Team
